Refund policy

WalshySells Return & Refund Policy

Last Updated: August 7, 2026

All sales made through WalshySells are final.

Due to the collectible nature of Pokémon TCG products and to protect our customers from the possibility of product tampering, resealing, or alteration, WalshySells does not accept returns or exchanges.

No Returns or Exchanges

Once an order has been purchased, products cannot be returned or exchanged.

This policy applies to all products, including sealed products that remain unopened after delivery. Because we cannot verify how a product was handled after leaving our possession, returned products cannot be guaranteed to meet the same authenticity and condition standards we maintain for our customers.

This policy helps ensure that products sold by WalshySells have not been opened, resealed, weighed, searched, altered, or otherwise tampered with after leaving our possession.

Damaged, Missing, or Incorrect Orders

If your order arrives damaged, contains the wrong product, or is missing an item, please get in touch with WalshySells as soon as possible after delivery.

Please provide:

  • Your order number
  • A description of the issue
  • Clear photos of the product and shipping packaging when applicable

We will review the situation and work with you on an appropriate resolution.

If WalshySells made an error with your order, we will work to correct it at no additional cost to you.

Opened Products

All opened Pokémon TCG and other collectible products are strictly non-returnable and non-refundable.

WalshySells cannot provide refunds or exchanges based on:

  • Cards or items pulled from a product
  • Pull rates
  • Card rarity or value
  • Card condition inside factory-sealed products
  • Missing or incorrectly packaged contents originating from the manufacturer
  • Customer dissatisfaction with the contents of a randomized product

WalshySells does not guarantee specific cards, pull rates, grades, or values unless specifically stated in a product listing.

Order Cancellations

If you need to cancel an order, please get in touch with WalshySells immediately.

Cancellation requests are not guaranteed. Once an order has been processed, packed, or shipped, it may no longer be eligible for cancellation.

Authenticity & Customer Protection

WalshySells takes the authenticity and integrity of our products seriously. Our no-return policy helps us ensure that customers receive products that have remained within our controlled supply and fulfillment process without the risk of customer returns being resold.

By completing a purchase from WalshySells, you acknowledge and agree that all sales are final except when WalshySells determines that an order issue requires a resolution.

If you experience a problem with your order, please get in touch with us and include your order number so we can assist you.

Thank you for shopping with WalshySells!